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    ARE ESCAPE ROOMS FUN , BEST ESCAPE ROOM PROP , BEST ESCAPE ROOM PUZZLES , ESCAPE ROOM PROP , ESCAPE ROOM PUZZLE , HOW DO YOU DO AN ESCAPE ROOM , INFORMATION ON ESCAPE ROOMS , SHOULD I DO AN ESCAPE ROOM , WHAT ARE ESCAPE ROOMS , WHAT IS AN ESCAPE ROOM

    What is an Escape Room?

    Posted by PHIL JANELLE

    What is an Escape Room?

    Is the term "escape room" new to you? If so, read on to learn what an escape room is and why should give one a try! As the escape room industry grows more and more people are discovering how enjoyable the experience is. So what is an Escape Room? According to the all knowing resource known as Wikipedia:  "An escape room is a physical adventure game in which players solve a series of puzzles using clues, hints and strategy to complete the objectives at hand. Players are given a set time limit to unveil the secret plot which is hidden within the...

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    Phil Janelle
    1196 Waterfall Dr
    Spring Hill FL 34608

    Mon - Fri: 7am - 6pm est
    Saturday: 10am - 4pm est
    Sunday: 12pm - 4pm est

    352-777-1069

    Phil@CreativeEscapeRooms.com

    Return and Refund Policy

     

    Q: Do you accept returns?
    A: Yes; however, Custom work cannot be returned. 

    • Brain Teasers and games can be returned within 30 days of delivery date.

         Returns on Escape Room Puzzle and Props:

    • If the puzzle/prop came in shrink wrap it must still be in the shrink wrap unopened.
    • The return must be made within 30 days of delivery date
    • The item(s) cannot have been used in any capacity. This means if it has been through a test run or used for a day it cannot  be returned. If the item(s) shows any signs of use a refund will not be issued. Do not send back a used item expecting a refund. Be honest.
    • You are responsible for return shipping. Shipping cost to send the item to you will not be refunded.
    • A refund will not be issued until the item(s) have been received. Once the item(s) has been received and if meets the criteria above a refund will be initiated. It can take up to 7 days for the refund to be processed. (If I could make the refund process faster I would, but that is not something I have control over.)

    Q: Will you refund a purchase?
    A: Refunds on brain teasers and puzzles will be processed once the item has been received. Please contact me prior informing me you are making a return and why.
    A: Refunds on Escape Room puzzles and props will only be made under the following two conditions: 

    • The item(s) was damaged during shipping. If this occurs you will need to Email pictures of:
      • The broken item(s)
      • The box it was shipped in
    • We made a mistake while making your item(s). This can be construction related or an issue with incorrect custom work. In this case please Email:
      • A picture of the item(s) showing the issue
      • The approved custom work
    • We will not refund an item broken due to a player using excessive force. All of our items are built with escape rooms in mind. They will take a beating, but not an unreasonable amount. If a player manages to rip the lid off of a puzzle box that is not reasonable. Be realistic about what happened. If it is a fault on our part we will issue a refund. We will not issue a refund because a player used a key to pry open a box or threw it against the floor in frustration (just two examples I have encountered in the past). Again, be realistic and honest about what happened.
    Please address any questions to Phil@CreativeEscapeRooms.com

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