Security Policy

At Creative Escape Rooms, we prioritize the security and privacy of our customers. We are committed to implementing robust measures to protect your personal information and ensure a safe shopping experience.

1. Secure Data Transmission

Our website utilizes Secure Sockets Layer (SSL) encryption to safeguard all data transmitted between your browser and our servers. This ensures that sensitive information, such as payment details and personal data, is protected during transmission.

2. Trusted Payment Processing

We partner with reputable payment gateways, including Shopify Payments and PayPal, to process transactions securely. These platforms adhere to the Payment Card Industry Data Security Standard (PCI DSS), ensuring that your payment information is handled with the highest level of security.

3. Regular Security Scans

Our website undergoes routine security scans to detect and address potential vulnerabilities. By proactively monitoring our systems, we aim to prevent unauthorized access and maintain the integrity of our platform.

4. Data Protection and Privacy

We collect only the necessary personal information required to fulfill your orders and enhance your shopping experience. Our data handling practices comply with applicable privacy laws, and we do not sell or share your information with third parties without your consent.

5. Account Security

Customers are encouraged to create strong, unique passwords for their accounts and to keep their login credentials confidential. We implement measures to protect account information and monitor for unauthorized access attempts.

6. Compliance with TrustedSite Standards

Creative Escape Rooms is certified by TrustedSite, reflecting our commitment to maintaining a secure and trustworthy online environment. This certification involves regular assessments to ensure compliance with industry-standard security practices.

7. Reporting Security Concerns

If you identify any security issues or have concerns about the safety of our website, please contact us immediately at support@creativeescaperooms.com. We take all reports seriously and will investigate promptly.

By implementing these security measures, we strive to provide a safe and reliable shopping experience for all our customers.

Note: This policy is subject to change as we continue to enhance our security protocols. Please review it periodically for updates.