Q: Do you accept returns?
A: Yes; however, Custom work cannot be returned.
Returns on Escape Room Puzzle and Props:
Q: Will you refund a purchase?
A: Refunds on brain teasers and puzzles will be processed once the item has been received. Please contact me prior informing me you are making a return and why.
A: Refunds on Escape Room puzzles and props will only be made under the following two conditions:
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.